TERMS OF SERVICE
Last updated: 13.05.2025
These Terms of Service agreement (the “Terms”) regulates your access to and use of the Contractee products, including Contractee contract lifecycle management platform, its Microsoft Word add-ins, web and mobile applications, APIs, plugins, and any associated websites, services, or content supplied by Legal Tech Solutions LLC, a company incorporated in the Republic of Armenia (“Contractee,” “Company,” “we,” “us,” or “our”).
By accessing or utilising any portion of the Service (as defined below), you (“User,” “Customer,” “you,” or “your”) accept and agree to comply with these Terms. If you cannot accept every provision, you must refrain from using the Service.
1. Definitions
1.1 “Service” or “Software” denotes Contractee’s cloud-based contract lifecycle management platform, covering all tools—Contract Negotiator, Risk Assessment, EasySign, Smart Archive—along with any plugins, integrations, updates, enhancements, add-ons, or new functions we release.
1.2 “Site Visitor” refers to any individual who browses our public websites without setting up an account.
1.3 “Account” is the set of credentials through which a Customer and its Authorized Users gain access to the Service.
1.4 “Customer Data” comprises contracts, files, prompts, chats, and any other information you or your Authorized Users upload to—or generate within—the Service.
1.5 “Documentation” includes all user guides, FAQs, support articles, and similar materials that we provide.
2. Eligibility & Acceptance
2.1 By utilising the Service, you confirm that you are at least 18 years old and legally capable of entering into these Terms, or that you possess valid consent from a parent or legal guardian.
2.2 If you use the Service on behalf of an organisation, you warrant that you are authorised to bind that entity, and references to “you” herein shall encompass that organisation.
2.3 Should we have previously suspended or closed your Account, you may not access the Service without our prior written approval.
3. About the Service
3.1 The Service allows Customers to draft, review, negotiate, sign, monitor, and store contracts and associated data, as well as to produce contract-related analytics.
3.2 The Service is an assistive resource and does not replace the expertise of a licensed or qualified attorney. No attorney-client relationship arises, and no legal advice is given.
3.3 We may rely on third-party suppliers—such as large language model (LLM) providers—to enable certain features. Your use of these features is governed by these Terms and any additional third-party conditions we present.
4. License Grant & Use of Software
4.1 Limited Licence. Provided you continually comply with these Terms, we grant you a revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Service solely for your internal lawful business purposes.
4.2 Reservation of Rights. All rights not expressly granted here remain with the Company and its licensors.
4.3 Forbidden Uses. You must not (a) copy, alter, or create derivative works of the Service; (b) reverse engineer, decompile, or disassemble it; (c) rent, lease, sell, or resell it; (d) access it to monitor performance, availability, or for competitive benchmarking; or (e) remove proprietary notices.
5. Account Registration & Security
5.1 When establishing an Account, you must supply accurate, current, and complete information and keep it updated.
5.2 You bear full responsibility for all activities carried out under your Account. Safeguard your credentials and notify us promptly of any unauthorised use or security incident.
5.3 We are not liable for losses stemming from unauthorised Account use, and you may be accountable to us or third parties for such losses.
6. Intellectual Property Rights
6.1 The Service—including all code, text, graphics, trademarks, and other content—is owned by or licensed to the Company and protected by copyright, trademark, trade secret, and other laws.
6.2 Except as explicitly permitted herein, you may not reproduce, distribute, publicly display, or create derivative works from any part of the Service.
6.3 We retain all title, ownership, and intellectual property rights in the Service and in any feedback you provide, which you irrevocably assign to us.
7. User Content & Feedback
7.1 If you submit comments, feedback, suggestions, or other content (“Submissions”) through the Service, you grant us an unrestricted, perpetual, irrevocable, royalty-free licence to use, reproduce, adapt, publish, translate, and distribute those Submissions.
7.2 You warrant that your Submissions violate no law or third-party right and are free from viruses or malware, and you acknowledge that we may remove Submissions at our discretion.
8. Use Restrictions
You agree not to:
- Break any applicable law or regulation;
- Violate intellectual property, privacy, or other rights;
- Send harmful, obscene, defamatory, or otherwise objectionable material;
- Upload viruses, worms, or malicious code;
- Disrupt or disable security or access controls;
- Use the Service for competitive analysis or benchmarking without written consent;
- Scrape, crawl, or harvest data except where explicitly allowed;
- Seek unauthorised access to other accounts or systems;
- Help or encourage anyone else to undertake the actions above.
9. Privacy & Customer Data
9.1 Our Privacy Policy details how we collect, use, and share data.
9.2 You affirm that you possess all rights necessary to submit Customer Data and that our processing of that data under these Terms will not breach any law or third-party rights.
9.3 You grant us a worldwide, limited licence to host, copy, process, transmit, and display Customer Data as needed to deliver and enhance the Service and as otherwise permitted by law.
9.4 We apply reasonable technical and organisational safeguards to protect Customer Data; nonetheless, you acknowledge that no system is 100% secure.
10. Disclaimer of Legal Advice
The Service is intended to aid Users in managing contracts and is not a substitute for professional legal counsel. We are not a law firm, and information offered through the Service is for general purposes only. You should always seek advice from a qualified professional regarding your particular circumstances.
11. Warranties & Disclaimers
11.1 AS IS / AS AVAILABLE. To the fullest extent allowed by law, the Service is provided “AS IS,” “WITH ALL FAULTS,” and “AS AVAILABLE,” without any warranties—express, implied, statutory, or otherwise—including implied warranties of merchantability, fitness for a particular purpose, title, accuracy, non-infringement, or uninterrupted availability.
11.2 We do not guarantee that the Service will be error-free, secure, or free of harmful code, nor that defects will be corrected. You assume sole responsibility for any results obtained from using the Service and any conclusions drawn therefrom.
12. Indemnification
You agree to defend, indemnify, and hold harmless the Company, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any third-party claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
- Your use or misuse of the Service;
- Your breach of these Terms or of applicable law;
- Customer Data or Submissions; or
- Your infringement of any third-party right.
We may, at your expense, assume exclusive control of any matter subject to indemnification, and you will cooperate fully with our defence.
13. Limitation of Liability
13.1 Liability Cap. Our total cumulative liability arising from or related to the Service or these Terms shall not exceed the greater of (a) one hundred U.S. dollars (USD 100) or (b) the amount you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim.
13.2 Excluded Damages. To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages—or for lost profits, revenue, goodwill, data, or opportunities—even if we have been advised of their possibility.
13.3 Jurisdiction Limits. In jurisdictions where certain limitations are not allowed, our liability will be limited to the fullest extent the law permits.
14. Fees
We may impose fees for particular features, adjust prices, or introduce new charges with reasonable notice. Continuing to use paid features after the change indicates your acceptance of the new pricing.
15. Modification of the Service
We may alter, suspend, or discontinue any aspect of the Service at any time without liability. When feasible, we will give prior notice of substantial changes.
16. Term & Termination
16.1 These Terms commence when (1) you first use the Service or (2) accept the Terms—whichever occurs first—and remain in effect until terminated.
16.2 We may suspend or terminate your access immediately if you breach these Terms or if required by law. You may terminate by ceasing all use of the Service.
16.3 Upon termination, all licences granted to you end, and Sections 6, 8–13, 18–23 will survive.
17. Third Party Content & Open Source Components
The Service may link to third-party websites, services, or materials we do not control. We are not responsible for such third-party content, and any interaction with third parties is solely between you and them.
18. Export Compliance & Trade Restrictions
You agree to follow all applicable export-control and sanctions laws, including those of the U.S., EU, UAE, and Armenia. You confirm that you (a) are not located in, controlled by, or a resident of a comprehensively sanctioned country or territory and (b) are not listed on any government restricted-party list.
You will not allow the Service to be used in violation of such laws.
19. Relationship of the Parties
The parties are independent contractors. Nothing in these Terms establishes a partnership, joint venture, agency, or fiduciary relationship, and no third party benefits from these Terms.
20. Force Majeure
Neither party is liable for delays or failures to perform caused by events beyond reasonable control—including natural disasters, governmental acts, terrorism, labour disputes, internet outages, or denial-of-service attacks—provided the affected party promptly notifies the other and resumes performance as soon as feasible.
21. Governing Law, Jurisdiction & Venue
21.1 Governing Law. These Terms are governed by the laws of the Republic of Armenia, excluding conflict-of-law rules.
21.2 Jurisdiction & Venue. Any dispute not subject to arbitration (if separately agreed) shall be resolved exclusively in the courts of Yerevan, Armenia, and each party irrevocably submits to their jurisdiction.
21.3 Convention Exclusion. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
22. Changes to Terms
We may revise these Terms from time to time. If a revision is material, we will provide reasonable notice (for example, by email or an in-product notification). Continued use of the Service after the effective date of revised Terms constitutes your acceptance. If you disagree with any change, you must stop using the Service.
23. Miscellaneous
Assignability. You may not assign or transfer these Terms without our prior written consent; we may assign them freely.
Severability. If any provision is held invalid, the remaining provisions remain effective.
Waiver. Our failure to enforce any provision is not a waiver of future enforcement.
Headings. Headings are for convenience only and do not affect interpretation.
Entire Agreement. These Terms (and any documents they reference) constitute the complete agreement and supersede all prior agreements concerning the Service.
Consumer Rights (California). California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Sacramento, CA 95834, or (800) 952-5210.
24. Contact Information
For inquiries about the Service or these Terms, contact us at legal@contractee.co.
© 2025 Legal Tech Solutions LLC. All rights reserved.